Orders processed on the same day:
1. Order time: Monday to Friday before 5 pm, Saturday before 12 pm in the afternoon
- Payment-on-behalf: On the same day or the next working day, kindly inform customer service if it is a time-limited order or use Alipay transfer/ bank to bank transfer service
- Alipay/WeChat/Bank Transfer: Submit within the order time will be processed on the same day
2. Confirm transferred money to Mypoz bank account: Please ensure you use instant transfer/ e-wallet.
3. The bank slip shows Completed/Approved
*Note: If there is a special exchange rate: the order processing time is subject to conversation between the salesperson and customers.
Orders processed on the next business day:
1. Order time: Order after 5 pm from Monday to Friday, order after 12 pm on Saturday
2. Mypoz does not receive the money: For the customer who used IBG to transfer, the money will transfer to Mypoz bank account only in the next few days.
3. The bank slip shows Submitted.