UPDATE: 24/10/2023 4:00 PM
Dear Valued Customers:
Every year-end is Malaysia’s rainy season. The shipments might get wet when unloading at the airport or the port. MyPoz reminds all customers to choose waterproof packaging when adding parcels to avoid damage to items due to taking in the water.
MyPoz will not bear the compensation responsibility for any issues arising from shipments being wet or soaked in the water. Hence, kindly inform the seller or MyPoz warehouse staff to assist in the waterproof packaging services.
For any inquiries, kindly contact customer service via WhatsApp: https://bit.ly/mypoz-customer-service-whatsapp (012-374 2238)
We appreciate your cooperation and understanding. Thank you!
Sincerely,
MYPOZ CUSTOMER SERVICE DEPARTMENT