UPDATE: 8/11/2023 3:00 PM
Dear Valued Customers:
The coming Nov 12th (Sun) is Deepavali. Since it falls on a weekend, MyPoz will be off for one day, the customer service and Alipay reload departments will operate as usual on Monday (Nov 13th), and the Guangzhou warehouse will continue receiving parcels, processing orders, and despatching as usual.
Because of the long weekend, the sea freight unloading, customs clearances for air and sea freight, and courier/logistics deliveries might be a bit slower. Everything should be back to normal by Tuesday.
We appreciate your cooperation!
Gentle reminder: If there are any urgent shipments, please arrange for despatching via air freight, and use online reload and payment methods to avoid delays.
Sincerely,
MYPOZ CUSTOMER SERVICE