NOTICE: 2024 CHINESE NEW YEAR HOLIDAY ARRANGEMENTS

UPDATE: 16/1/2024 3:00 PM

Dear Valued Customers:

As Chinese New Year is approaching, the following are MyPoz’s holiday arrangements:

• Customer service & Alipay departments: Off from Feb 7th (Wed) to Feb 18th (Sun), back to work on Feb 19th (Mon)
• Guangzhou warehouse: Off from Feb 7th (Wed) to Feb 18th (Sun), last receiving parcels and processing orders on Feb 6th (Tues) but no despatching, operating as usual on Feb 19th (Mon)

Gentle Reminder:

1. As the Chinese New Year is approaching, the general cargo flights from China to Malaysia may be out of shipping space, resulting in flight delays. The customers were encouraged to choose sensitive cargo air freight channels for urgent shipments. 

2. MyPoz encourages customers to place orders in time after the parcels arrive at the warehouse to avoid flight or delivery delays around the New Year.

3. At present, air cargo from China to Malaysia and Singapore is still available to be received before CNY, while other shipments will be received during or after the New Year.

4. The delivery dates above do not include third-party factors, such as customs clearance, weather, epidemics, etc.

The following is the timetable of shipments receiving and despatching from warehouses:

The following is the timetable of shipments receiving and despatching from oversea warehouses:

MYPOZ wishes you to have a happy Chinese New Year in advance!

Sincerely,

MYPOZ MANAGEMENT