1. How to Modify Order ? Shipping Channel?
Reminder : Modify Order only for Order Unpaid Status
Step :International>>Order Status>>Order List>> Icon [Pencil] >> CLICK
2. Add / Delete Parcel
Users can add or delete packages when the order is collecting
Step :International>>Order Status>>Order List>> Icon [Pencil] >> CLICK >> Order Details
Now You can choose the Parcel to add or delete and Submit to us.
3. Modify Shipping Channel or Change Shipping Info.
At present, only the air Shipping channel can be change to the Sea Shipping channel, Or If you request Sea Shipping channel Modify , Pls contact customer service to inquire about the relevant matters.
Step :International>>Order Status>>Order List>> Icon [Pencil] >> CLICK >> Receiver Info
Now You can choose the Shipping Channel or Modify the info and Submit to us.
4. How to Cancel the Extra Order Services?
Collected Order
The user can log in to the account and cancel the extra order services with no extra charges
Login> Order Status