Q: Request for COD in China
I. COD service is only available at Guangzhou warehouse
2. COD fees:
- RM 5/ parcel
- COD fee/ currency of the day + RM 5= the total amount to be paid in ringgit Malaysia or 1.5% of Total Amount Charge, whichever higher.
- COD below 100 RMB: Warehouse will receive by default, there is no need to contact our customer service
- COD more than 100 RMB: Please contact our customer service and provide the information below:
1) Parcel no.
2) COD amount (RM)
3) Courier company
4) Delivery date
5) No. of carton
3) The receipt time will be 9:00 am to 3:00 pm every day, except public holiday.