Customers can go to the MYPOZ system backend to click
International>>Order Status >> Order List >> Operation >> Details & Message-Check the content of the return.
Please scroll to the bottom and you will see Order Comment.
Generally, after the returned package arrives at the warehouse, the warehouse will verify the contents of the package for you, separate the related returned goods, and provide a new package number so that the customer can add the package again and place an order.