How to verify Mypoz account?
Steps: My Account >> Security Verification Center >> Identity Verification >> Submit your personal verification >> Wait for verification.
Information As Below
1. ID card picture
2. Selfie with ID card
3. Nationality
4. ID number
5. ID card name After submission
How does a company account verify？
Steps: My Account >> Security Verification Center >> Identity Verification >> Submit your personal verification >> Wait for verification.
Information As Below
1. Person-in-charge ID card picture
2. Water/Electricity/Wifi bill (must contain company's name)
3. Nationality
4. ID number
5. ID card name After submission
We will review it within 1-3 working days. The identity verification picture information will be kept confidential and watermarked
Why do I need an authentication account?
Since the product name is filled in by the person who placed the order, we do not rule out false reports or illegal transactions through our platform such as the transportation of contraband. If there is no identity authentication, the company will not have any protection, because of this situation Severe cases may lead to warehouse closure. Identity authentication is a verification audit of the authenticity of user information. Contribute to the establishment of a sound and reliable Internet credit foundation. Generally, there are two methods of bank card authentication and ID card authentication. We adopt the form of ID card/passport to avoid some online fraud.
How to know if the Account has been authenticated?
1. How to check the account status?
Method 1: Log in to the website > Member Center
Method 2: Log in to Wechat > Member Center
2. Type of MyPoz account status
- Newly registered - The account status of a new user
- Audit - The relevant department is reviewing the verification documents uploaded by the user, and it needs to take 1-3 working days to verify
- Authenticated – The relevant department has approved the user's authentication profile and can now use all services of the MyPoz account
Note: Accounts without verification will not be able to submit orders
- Invalid - the user account is banned
3. Important notes for account authentication:
- An account can only use with one IC no., mobile phone number, and email address, otherwise, the other accounts registed with the same personal data cannot be used
- Company certification can use the IC no. of the person in charge and the water and electricity bill written with the company address
4. Reasons why the account may be invalid:
- Repeated use of transportation channels in an attempt to smuggle or ship prohibited items
- Use system bugs to avoid high shipping costs
Example: User A’s delivery address is in East Malaysia, but he fills in the postcode of West Malaysia and ships the East Malaysia goods at the West Malaysia freight rate. In the end, MyPoz finds out and imposes a penalty of banning the account
- Knowing that the freight is too high, but refused to pay the freight many times, destroying the goods
- Duplicate accounts registered with the same profile