Insurance terms and regulations
Customers should note: Before the customer clicks to pay, please submit the submitted order number, product value certificate, and complete information to the system (please refer to the webpage: How to apply for insurance), and wait for the customer service to review and process the insurance matters. If the customer service did not receive the information within 7 working days or did not inform you to complete the insurance The default is regarded as an invalid insured order, if any accident occurs in the transportation, it will not be covered by the insurance Customer rejection: Reject if you receive less, reject if the weight is inconsistent, and reject if the outer packaging is damaged. If there is no rejection or remarks under receipt or loss in the receipt of the receipt, you will not be able to investigate all aspects, because the express company will assume that you have successfully signed for this package without any loss. Successfully insured After the insurance is successfully insured, the address cannot be changed. If the address is changed, the insurance will be invalid. In addition, the insurance order will be insured based on the information provided by the customer. You can verify the number of packages and the order number with the seller before insuring. Liability exemption The loss or loss of the insured goods due to the following reasons and the problems caused by a third party are not covered by the scope of compensation, and the insurer will not be liable for compensation:
War hostilities strike Natural disasters military operations riots Robbery, seizure, man-made problems.
If the goods are confirmed to be missing: If the package is confirmed to be lost, after the customer provides complete information, the full amount of the claim will be made based on the package number [RM] The insured person needs to report the loss of the goods to the police station to take effect. / Provide the package outer packaging and all received package information such as photos and weight within the golden 48 hours. If it exceeds the prime time, you may not be able to claim the amount of compensation. #Because of the responsibilities that need to be reviewed, the time limit for the investigation of the loss of goods is estimated to take 30 working days Documents required to apply for insurance (please refer to the webpage: How to apply for insurance) product name Purchase quantity Commodity price Actual payment price Merchandise photo # Overseas channels, or shipping services: photos of shipping packaging are required Agree to buy After the guest has checked the information, please reply within 3 days (agree to purchase insurance), and attach the ID number and name Our company will help you deal with the insurance matters, otherwise it will be deemed to cancel the insurance by default Remark
The insurance service only covers the loss of the insured goods and does not cover damages