If your package contains sensitive goods such as electronic products, pastes or liquids and other sensitive items that are returned by the customs when the general cargo channel is used. Once the customer's package is reviewed by the Customs Bureau and the return information is received, our company will inform the customer of the relevant package return information through logistics information/mail/call after the package is returned to the warehouse.
Re-provide the warehousing order number, and suggest that the customer re-place the order and use the correct waybill number. The general freight cost of the original order will not be able to apply for a refund, because the customer’s order was sent according to the general cargo channel, but when the package was checked by the security inspection machine, it was found that the package contained sensitive items and was stopped and was returned.
Occurs, so the original channel costs have been formed. This can be likened to that you have bought a ticket to enter the station, but when you pass the personal security check machine, because you forget that there is still liquid product on your body, you are required to re-test. If the items are not approved, the ticket must still be responsible.
Unless you lose the item, the plane or individual cannot be sent. It is recommended that customers, if you have any questions about the level of the product before submitting the order, please feel free to consult the customer service!