| 01 | | | Register as a Member |
| Visit https://www.mypoz.com/newwpmypoz/, click on register and fill in the information needed. We support logging in with Facebook and Wechat accounts. |
| 02 | | | Deliver to our warehouse. |
| Have the product you would like to send back delivered to our warehouse, all available warehouse are shown in our website. |
| 03 | | | Provide your tracking number. |
| Login to our member’s area, Click on “Add Parcel”, provide us with your tracking number to claim your parcel. |
| 04 | | | Fill in the package information. |
| Select the parcel you want delivered in the submit orders section. |
| 05 | | | Submit a delivery order. |
| Submit the order by choosing the parcel that you want to ship. |
| 06 | | | Provide shipping information. |
| Fill in the recipient details and choose the shipping channels. |
| 07 | | | Select additional service. (If applicable) |
| Choose the additional services you want, tick to agree the Shipping Terms, and submit the order. |
