UPDATE: 3/11/2021 4:30 PM
Dear Valued Customers:
Starting Nov 1 (Monday), Mypoz has stopped the automatic priority parcel claiming service. In October, there was a free trial for all Mypoz customers. Once the parcel has inbound, the warehouse staff will scan and add the parcel to the corresponding MP account, and inform the customers.
Recently, Mypoz has received the request of some customers to add the parcels by themselves, and hence, the management decided to stop this service and changed it to parcel inbound and claiming by default.
However, if you are doing e-commerce or always forget to add parcels, you are recommended to use priority claiming service. The differences between parcel claiming by default and priority claiming service are:
|
Parcel Claiming By Default |
Differences |
Priority Claiming Service |
|
5 days after parcel inbound without adding the parcel
|
Charge Period |
The same day of parcel inbound without adding the parcel |
|
5 days after parcel inbound |
Time of Inbound Notification |
The same day of parcel inbound |
|
According to the VIP level, Starting from RM 1
|
Charge |
According to the VIP level, starting from RM 0.50 or half price of parcel claiming by default
|
|
Turn on by default |
Method to Request the Service |
Consult customer service to turn on |
For more details, please consult our customer service: 012- 374 2238 (WhatsApp), thank you!
Sincerely,
MYPOZ SALES AND MARKETING DEPARTMENT