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  2. Shipping Enquiry
  3. Parcel FAQ

Parcel FAQ

  • How to change the price and product name after adding the parcel?
  • Can Package instock to the warehouse without a courier number?
  • The transportation express logistics company says that the warehouse does not receive the goods/ refuses to receive the goods? What should I do?
  • Why can't the app add package information?
  • Why can't the app add the package?
  • Auto Parcel Claiming Service
  • What is the heaviest and longest sea freight can be?
  • How longest can the air freight be?
  • What is the parcel's photo during inbound?
  • What information needs to be provided to determine whether it is a sensitive product or a general product?
  • What Prohibited items cannot be shipped!
  • Is it possible to combine orders (parcels)?
  • Why I can't add my Package No ?
  • The China courier website showed the parcel has been signed, but no update on MYPOZ website?
  • How to deal with the package being claimed?
  • How long Package can Store in Warehouse?
  • What to do if the weight of package during inbound and its actual weight is different?
  • Why can't I submit the package? Can't check the package?
  • China Cash On Delivery。
  • Things to Know for Inbound of Large Cargo
  • How to reduce volume weight?
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中文 (新加坡)